--- title: Duty Calls on-demand webinar description: In this on-demand webinar, our panel examine the FCA’s new Consumer Duty and consider what it means in practice for financial firms. --- [![EDF: home of Clever Nelly](https://info.elephantsdontforget.com/hs-fs/hubfs/A%20-%20PD%20HubSpot%20Campaign%20Images/EDF%20LOGO/EDF%20home%20of%20Clever%20Nelly.png?width=400&height=73&name=EDF%20home%20of%20Clever%20Nelly.png "EDF: home of Clever Nelly")](http://elephantsdontforget.com) - [Solutions](https://www.elephantsdontforget.com/) - [Business Performance](https://www.elephantsdontforget.com/business-performance/) - [Employee Compliance](https://www.elephantsdontforget.com/employee-compliance/) - [Sectors](https://www.elephantsdontforget.com/) - [Financial Services](https://www.elephantsdontforget.com/sectors/financial-services/) - [Automotive](https://www.elephantsdontforget.com/sectors/automotive/) - [Utilities](https://www.elephantsdontforget.com/sectors/utilities/) - [Retail & Consumer](https://www.elephantsdontforget.com/sectors/retail-consumer/) - [Technology](https://www.elephantsdontforget.com/sectors/technology/) - [Professional Services](https://www.elephantsdontforget.com/sectors/professional-services/) - [Employee Competence](https://www.elephantsdontforget.com/improve-employee-competence-elephants-dont-forget/) - [About](https://www.elephantsdontforget.com/about/) - [Support](https://www.elephantsdontforget.com/support/) - [Login](https://login.elephantsdontforget.com/login) - [Resources](https://www.elephantsdontforget.com/resources/) - [Contact](https://www.elephantsdontforget.com/get-in-touch/) [![Book a consultation](https://no-cache.hubspot.com/cta/default/8271875/c563d856-66a3-4f85-97a1-9b4ab879f0b3.png)](https://cta-redirect.hubspot.com/cta/redirect/8271875/c563d856-66a3-4f85-97a1-9b4ab879f0b3) On-demand webinar # DUTY CALLS: COMPLYING WITH HIGHER STANDARDS OF CONSUMER PROTECTION ## **In this on-demand 60-minute webinar, Elephants Don’t Forget are joined by T-C News, Worksmart and Shoosmiths to discuss the FCA’s new Consumer Duty and consider what it means in practice for firms, the impact for Senior Managers, the changes to Training & Competency, and how it will be enforced.** **Access this on-demand webinar to learn:** - What the new Duty would mean in practice for your firm and consumers. - The challenges for Senior Managers and how they evidence good consumer outcomes. - The key elements of the new Consumer Duty through a T&C lens. - How the FCA will enforce the new Duty. ### Access our on-demand webinar here ## Trusted by leading brands including... ![aviva logo transparent](https://info.elephantsdontforget.com/hubfs/Images/aviva%20logo%20transparent.svg) ![Logo-Allianz](https://info.elephantsdontforget.com/hubfs/Images/Logo-Allianz.svg) ![logo-BNPP-PF](https://info.elephantsdontforget.com/hs-fs/hubfs/Brandscape/BNP/Campaign%201/logo-BNPP-PF.png?width=989&height=182&name=logo-BNPP-PF.png) ![BMW FS](https://info.elephantsdontforget.com/hs-fs/hubfs/Brand%20Logos/BMW%20FS.png?width=315&height=147&name=BMW%20FS.png) ![LV](https://info.elephantsdontforget.com/hs-fs/hubfs/Brand%20Logos/LV.png?width=303&height=124&name=LV.png) ![Legal & General logo](https://info.elephantsdontforget.com/hs-fs/hubfs/Brand%20Logos/Legal%20%26%20General%20logo.png?width=223&height=166&name=Legal%20%26%20General%20logo.png) ![RSA](https://info.elephantsdontforget.com/hs-fs/hubfs/Brand%20Logos/RSA.png?width=332&height=171&name=RSA.png) ![AIG logo](https://info.elephantsdontforget.com/hs-fs/hubfs/Brand%20Logos/AIG%20%20logo.png?width=396&height=210&name=AIG%20%20logo.png) ![Direct line group](https://info.elephantsdontforget.com/hs-fs/hubfs/Brand%20Logos/Direct%20line%20group.png?width=500&height=169&name=Direct%20line%20group.png) [![EDF-logo-white](https://info.elephantsdontforget.com/hubfs/EDF-logo-white.svg "EDF-logo-white")](http://elephantsdontforget.com) **Elephants Don’t Forget Ltd** 1 Dysart Street London EC2A 2BX - [Home](https://elephantsdontforget.com/) - [How it works](https://elephantsdontforget.com/how-it-works) - [About us](https://elephantsdontforget.com/about-us) - [Benefits](https://elephantsdontforget.com/benefits/) - [Media hub](https://elephantsdontforget.com/media-hub/) - [Case Studies](https://elephantsdontforget.com/case-studies/) - [Covid-19](https://elephantsdontforget.com/covid/) - [Log in](https://secure.elephantsdontforget.com/plato/login.xhtml) **Connect to Elephants Don't Forget:** - - - [nelly.support@elephantsdontforget.com](mailto:nelly.support@elephantsdontforget.com) **©Elephants Don’t Forget Ltd 2026. **      |       [Privacy Policy](https://elephantsdontforget.com/privacy/)      |      [Terms & Conditions](https://elephantsdontforget.com/terms/)      |       [Cookie Settings](https://elephantsdontforget.com/cookies/#)      |       [Login](https://secure.elephantsdontforget.com/plato/login.xhtml)