The 20s: L&D is the HOT ticket!

Focusing on the Right Metrics!

In a 30-minute session from our herd networking event, Adrian Harvey – CEO of Elephants Don't Forget – considers how the rapid growth within Learning & Development will shape the sector and demand a greater degree of ROI oversight from L&D teams in the near future.

Key discussion topics:

The Corporate Learning sector
What is driving this rapid growth?
Sit Rep – L&D the history and today’s sub-optimal reality
Changing perceptions – the language of the C-Suite
The L&D Performance Hub – success breeds success

AH-pres

Watch it on-demand here

CUSTOMER CASE STUDIES

9% increase in First Contact Resolution (FCR) and 5% increase in CSAT

Recognising that the human brain does not learn as effectively as every employer would want, Microsoft deployed Clever Nelly to guarantee all their great training content was genuinely learned and retained.

This resulted in significant employee capability and business performance improvements.

89% average employee competency on FCA-related testing

Volvo Car Financial Services UK Ltd set out to reframe the perceptions of annual compliance tests to instil genuine and long-lasting employee competency; Clever Nelly did that for them.

"Clever Nelly imparted the knowledge that we needed it to do – which was important – but it also culturally changed how people were viewing the annual compliance knowledge testing, and that was the wider result that I wanted to achieve.”

9 week record for an employee achieving competent advisor status with Clever Nelly

Within their first quarter using Clever Nelly, Age Partnership succeeded in meeting their primary objectives and saw significant speed-to-competency and employee knowledge score improvements.

Read our case studies