How NewDay are fulfilling their service objectives by innovating their approach to employee training with AI

NewDay required a solution that would support their people as individuals. 

Their focus with Clever Nelly was on optimising in-role performance for new and tenured employees, whilst also repairing any knowledge gaps (at scale) and gaining operational wins.

By developing a team of evidentially competent coordinators, NewDay were able to achieve their ultimate driver to deliver great customer outcomes.

Learn how NewDay increased employee knowledge by 18% within just 90 days, with some categories seeing an uplift as high as 29%.