Dynamic Reporting
Real-time feedback to Team Leaders, with recognition and calls to action, when required
Engagement is critical to the success of Clever Nelly; the more each user engages with their questions, the more they can benefit from the spaced learning and repetition that closes knowledge gaps and translates into in-role performance. Non-engagement increases risk by not representing the full picture of knowledge and competence.
The work environment can be chaotic and engagement with Nelly can subsequently drop at
times. When this happens, Nelly’s potential impact reduces, and it is critical to address this at the
earliest opportunity.