Speak to your Account Director about setting up Nelly to not only link to source training content, but to automatically re-issue refresher content exactly when needed and to avoid unnecessary annual refresher “sheep-dip” training using an individual’s competency measure as a training need trigger.
As your learning culture matures, consider a broader range of employee interactions with the use of emotional wellbeing content and process checking interactions. All of which should be aligned to a continuous improvement cycle of KPI benefits.