The new Consumer Duty & why your first line of defence is critical.
Access this Purple Paper to learn:
- How AI supports 50% of the UK’s top General Insurers and some of the world’s best-known financial brands to precisely determine and automatically improve the knowledge and competency of every employee in their business as it pertains to Consumer Duty.
- Why firms are now transitioning away from the single-point-in-time assessment approach to T&C to our cost-effective, sustainable continual assessment model, at a rate of one per week.
- Why the new Consumer Duty differs from Treating Customers Fairly (TCF).