You invest time and effort into curating an excellent workplace learning and development program. However, your employees quickly forget what they have been trained and – as a result – your operational and regulatory risk increases, critical errors are made by non-proficient employees and the business (and your customers) suffer through poor service delivery, loss of revenue-generating opportunities and brand damage.
To overcome the unique challenge of ensuring that what organisations train their employees is genuinely learned and retained for use in role, L&D teams in leading organisations around the world deploy award-winning AI – Clever Nelly – from Elephants Don’t Forget.
Using your existing training content, we work with you to craft expert question sets that show you exactly what your people do and don't know in real-time; ensuring you can quantify the competence of your organisation at scale. Our continual assessment methodology and best-in-class MI enables you to conduct targeted training interventions to improve efficiency, mitigate operational risk, drive down value-destroying errors, target poor-performing KPIs and increase productivity.
Using less than 1.5 minutes of an employee's working day – and operating in the flow of work – Clever Nelly entirely personalises the learning journey for every employee and automatically – and permanently – closes individual knowledge gaps.
To guarantee that your workplace training transitions into in-role competence faster, speak to an expert today to see how it works.
As a technologically minded and process-led business, Age Partnership – the UK’s No.1 Equity Release Advisor – wanted a solution that would give them the capability to improve speed-to-competency in-role, proactively mitigate people-based risks and instil confidence in their employees when interacting with customers.
Historically, the approach to workplace training taken by Age Partnership followed the default ‘sheep dip’ method; all employees would be expected to go through the same training, regardless of individual needs.
Our solution – Clever Nelly – helped them achieve their objectives in a period that consisted of heavy recruitment, where inexperienced staff members were expected to learn and retain a broad range of business-critical information to begin contributing economically to the company.
Results:
Why Elephants Don't Forget?
“I really like the educational underpinning - repetition leads to deeper knowledge retention. Greater knowledge leads to improved business performance. Simple as that."
Elephants Don’t Forget Ltd
1 Dysart Street
London
EC2A 2BX
Connect to Elephants Don't Forget: